Are you a passionate graduate looking to start your career in the tech industry? Here is an exciting opportunity for you! Adobe, one of the world’s leading software companies, is hiring freshers for the role of Apprentice – Customer Engineering in Noida, India.
This 6-month apprenticeship program is designed to train and shape young talent into future technical support engineers who can contribute to Adobe’s global success. If you are skilled in communication, problem-solving, and have basic technical knowledge, this role could be the perfect start to your IT career.
Adobe Apprentice – Customer Engineering Recruitment Overview
| Category | Details |
|---|---|
| Company Name | Adobe |
| Job Role | Apprentice – Customer Engineering |
| Location | Noida, India |
| Experience Required | Freshers |
| Educational Qualification | Graduate / Undergraduate / Post-Graduate |
| Eligible Batches | 2023, 2024, 2025 |
| Salary (Expected) | ₹3 LPA – ₹5 LPA |
| Program Duration | 6 Months |
| Job Type | Full-Time Apprenticeship |
🧑💻 About the Role
This apprenticeship program is designed to help freshers build technical and customer-handling skills. You will be working within the Customer Engineering team which supports Adobe Experience Cloud — a suite used by global enterprises for digital marketing, analytics, and content management.
You will act as the primary point of contact for Adobe’s enterprise customers and learn how to provide high-quality technical assistance while gaining exposure to industry-leading technologies and customer experience workflows.
This role is a perfect combination of technical learning + real-world client interaction, making it highly valuable for fresh graduates starting their careers.
Roles and Responsibilities
As an Apprentice – Customer Engineering, you will:
- Serve as the first point of contact for technical product inquiries
- Troubleshoot customer issues and ensure resolution within SLA commitments
- Provide product usage guidance and functional support
- Assist customers with onboarding and platform understanding
- Track and document cases as per Adobe’s process guidelines
- Collaborate with internal product and engineering teams for issue resolution
- Manage critical business cases with professionalism and urgency
- Create knowledge base articles, FAQs, and support documentation
- Participate in shift operations, including night shifts when required
- Ensure a high customer satisfaction score through proactive communication
This job gives you real-life exposure to Adobe’s enterprise tools and customer success strategies.
Qualifications & Skills Required
To be eligible, applicants must:
✅ Be a 2023/2024 graduate OR
✅ 2023/2024/2025 Post-Graduate candidate
✅ Have excellent communication skills
✅ Be strong in analytical and problem-solving abilities
✅ Be able to work in a fast-paced environment
Preferred Technical Skills
Knowledge of any of the following will be an added advantage:
Front-End / UI Technologies
- HTML, CSS, JavaScript
- AngularJS, React
Java & Backend Development
- Java, J2EE, Servlets, JSP, Spring, Hibernate
Programming & Scripting
- Python, PHP, PySpark
Web & API Technologies
- RESTful Web Services, XML, CMS tools
Databases
- SQL with hands-on experience
Operating Systems
- Windows / Linux / macOS
✨ Candidates with Digital Marketing knowledge will have an edge as Adobe Experience Cloud heavily supports marketing and analytics platforms.
Why Join Adobe as an Apprentice?
This program aims to train you into a skilled Product Support Engineer. During the 6-month apprenticeship, you will gain:
✔ Global exposure to enterprise customers
✔ Professional guidance from experts
✔ Access to Adobe’s world-class learning resources
✔ A strong foundation in customer engineering
✔ Enhanced communication and technical skills
✔ Potential future employment opportunities based on performance
Adobe is known for its employee-friendly culture, innovation, and equal growth opportunities — making it one of the top companies to launch your career!
How to Apply for Adobe Hiring 2025
Follow these steps to apply:
1️⃣ Click on Apply Here (Insert your apply button in your blogging website)
2️⃣ Create an account (if new)
3️⃣ Fill out the form with correct personal & academic details
4️⃣ Upload the latest resume and documents
5️⃣ Submit and wait for further communication via email
✅ Note: Only shortlisted candidates will receive interview instructions through email.
Adobe Hiring Process
The selection process includes:
- Resume Shortlisting
- Online Assessment / Technical Screening
- Panel Interview / HR Discussion
Interview Tips
- Prepare basics of web & programming technologies
- Learn customer-centric communication skills
- Understand Adobe Experience Cloud fundamentals
- Showcase ability to analyze and solve problems
Common Interview Questions:
- Tell us about yourself
- Why do you want to join Adobe?
- Explain a technical project or challenge you solved
- What is HTML/CSS/SQL? (basic questions)
- How would you handle an angry customer?
About Adobe
Adobe Inc. was founded in 1982 and is headquartered in California, USA. It has become a global leader in creative software, digital media, and cloud technology.
Popular Adobe products include:
Photoshop
Premiere Pro
Illustrator
Acrobat Reader
Adobe Experience Cloud
Adobe Analytics
With over 30 million active users on Creative Cloud, Adobe continues to reinvent digital creativity and customer experiences worldwide.
Final Thoughts
If you are a fresher aspiring to enter the IT and customer engineering field, Adobe’s apprenticeship program is the perfect chance. You’ll learn new technologies, handle real-time product issues, and work directly with global customers — all while being part of one of the best workplaces in the world.
🚀 Apply soon! Seats are limited, and early applicants have higher chances of selection.
